Part 1: Introduction
1Business research approaches
2Quantitative and qualitative research approaches
3Mixed methods research: Breaking the divide between quantitative and qualitative approaches
Part 2: Main steps in research
4Getting started: Planning a research project and getting to know the literature
5Formulating a proposal and reviewing the literature
6Planning the research project: Research design
7Ethics in business research
8Writing up research
Part 3: Data gathering methods
9Sampling
10Surveys and questionnaires
11Interviews and focus groups
12Field work: Ethnography and observation
13Gathering data for secondary analysis
14E-research: Internet research methods
15Content analysis
Part 4: Data analysis methods
16Quantitative data analysis methods
17Qualitative data analysis methods