How does operations management fit into the functions of an organisation? What are the benefits of SHEQ management? How does one implement lean manufacturing? What sets Six Sigma apart from other quality improvement initiatives?
Operations Management is a leading introductory text which focuses on the fundamental theory necessary within the production and service industries. The textbook is written in clear, accessible language and includes examples and case studies which focus on production, service and supply chain management within the South African context.
Features
- A new chapter on project management within the context of operations management
- A new chapter on lean manufacturing which focuses on preserving value with less work and waste
- Additional information on SHEQ management and how these factors can impact operations
- New and updated case studies which enable students to see how theory can be applied in the real-world setting.
Part 1: Introduction
1Introduction to Operations Management
2Supply chain management
Part 2: Operations Principles
3Design of goods and services
4Process design, strategy and management
Part 3: Planning principles
5Forecasting
6Inventory management
7Material requirements planning
8Capacity planning
9Aggregate planning
10Short-term scheduling
Part 4: Continual Improvement
11 Lean manufacturing
12Quality management
13Quality Tools and techniques
14SHEQ Management
15Project Management
16Operations Management Challenges
This book is written for undergraduate students who are studying Operations Management as part of a National Diploma or as part of a business sciences qualification. It is also suitable for a number of undergraduate engineering courses.
